Services
Strategic Advisory & Consulting
Build & Setup Services
Build-Operate-Transfer (BOT)
Scale & Optimize
Transform & Innovate
Managed Services
Carve-Out & Optimization
Engagement Models
Build-Operate-Transfer (BOT) – full lifecycle setup & transition
End-to-End Advisory + Implementation – consulting-led execution
Operations Management – steady-state GCC operations
Hybrid Model – shared operations with the client
Transformation & Optimization – uplift of existing GCCs
Capabilities
AI, Data & Advanced Analytics
Automation & Digital Transformation
Cloud, Infrastructure & Cybersecurity
Engineering & Industry CoEs
Business Operations & Shared Services
Innovation & Tech Assets
Capgemini integrates a suite of proprietary platforms and accelerators across GCC engagements:
AI & Data Platform – GenAI, LLM orchestration, analytics, ML ops
Capgemini Cloud Accelerators – migration, modernization, optimization
Automation & RPA engines – hyperautomation, process mining
Digital transformation accelerators – integration, data migration, product engineering
Industry-specific accelerators across BFSI, insurance, manufacturing, healthcare, energy
Future roadmap includes:
GCC Operations & Intelligence Platform
AI-driven workforce & skills optimization engine
Autonomous operations using agentic AI
Quantum-aware transformation capabilities
Delivery Strengths
Two-Decade Leadership in GCC Ecosystem: Capgemini is a global pioneer, having supported 1,700+ GCCs globally, with a dominant presence in India across Bengaluru, Pune, Hyderabad, Mumbai, Chennai, NCR, and emerging Tier-2 hubs.
Enterprise-Scale Transformation Capability: Strong track record in transforming GCCs into digital, AI-led innovation hubs that contribute strategic value beyond cost efficiency.
Deep Multi-Industry Expertise: Financial services, insurance, manufacturing, healthcare, technology, energy, retail, telecom—supported by domain-specific CoEs.
Rapid Scaling Capability: Capgemini scales GCCs to 500+ employees in 18–24 months, supported by strong TA operations and multi-city delivery models.
Transformation Beyond Cost: Capgemini positions GCCs as innovation engines, driving AI capabilities, digital products, cloud platforms, and enterprise data strategy.