Services
Strategy, Design & Transformation
Build, Operate & Scale GCC-like Delivery Centers
Technology & Digital Enablement
AI, Automation & Analytics
IP-based Platforms Relevant for GCCs:
CGI Advantage® – ERP for state/local governments
CGI Momentum® – U.S. federal financials & acquisition systems
CGI Ratabase® – Insurance rating and pricing engine
CGI OpenGrid® – Utility operations and grid modernization
CGI Collections360® – Collections & recovery platform
Engagement Models
Consulting & Advisory
Managed Services (Long-Term)
Dedicated / Ring-Fenced Centers
Co-Managed Delivery
IP-Led GCC Enablement
Capabilities
Technology CoEs
Cloud engineering
Cybersecurity operations
Data engineering and analytics
AI & automation labs
Testing & quality engineering
Domain CoEs
Insurance policy and rating operations
Government ERP and financial systems
Utility billing, grid operations, and field management
Telecom network operations and digital channels
Process Transformation Centers
Finance shared services
HR service delivery
Contact center and omnichannel operations
Claims, billing, and policy admin services
Delivery Strengths
Deep Experience Running Captive-like Centers: CGI is one of the few global firms with a 40+ year track record of operating long-term managed centers identical to GCCs, making it structurally strong in delivery governance, compliance, and multi-location operations.
Strong India Delivery Foundation: With 13,500+ employees and full-spectrum IT + BPS capability, CGI India is a mature engine that can support GCC build, scale, and transformation.
Vertical-Specific IP and Platforms: CGI’s unique portfolio (Advantage, Momentum, Ratabase, OpenGrid) gives it differentiation in government, BFSI, insurance, and utilities—areas where many enterprises want to expand GCC capabilities.
High Trust in Regulated Industries: CGI is trusted by government, defense, and BFSI clients, giving it a strong reputation in compliance, security, and mission-critical operations.