
Services
GCC Strategy & Feasibility
Location Strategy & Site Selection
Legal, Regulatory & Compliance
Infrastructure & Workspace Setup
Technology & Digital Enablement
Operations & Process Setup
Talent Acquisition & HR Management
Managed GCC Services (GCCaaS)
AI-Infused Transformation
Engagement Models
Workforce Deployment (dedicated teams, staff augmentation)
BOOT / BOT (Build, Own/Operate, Transfer)
Hybrid GCC Models
Strategic Joint Ventures
IP Co-Creation Partnerships
Managed GCC Services (GCCaaS)
Capabilities
AI & Automation
Engineering & R&D
Enterprise Digital Capabilities
Emerging Technology CoEs
Innovation & Tech Assets
AI Force Platform Suite
Amaze® – Cloud migration accelerator
RapidX™ – AI-augmented software engineering accelerator
Tensai® – Intelligent IT operations platform
ATOP – Autonomous test orchestration platform
Agentic AI Solutions – Autonomous process flows and decisioning
Capability Building Ecosystem
HexaVarsity – Integrated learning ecosystem
Agentic AI Academy (with upGrad) – AI-native workforce development
Leadership and talent progression programs
Delivery Strengths
Large-Scale GCC Delivery Engine: Access to deep engineering, domain, and digital capabilities enables rapid scaling of ~500–1,000 FTE GCC units.
Proven BOOT/BOT Governance: Strong execution in setting up fully operational GCCs with guaranteed quality, retention, and continuity.
AI-First Transformation Playbook: Platforms like RapidX™, Amaze®, Tensai®, and ATOP accelerate cloud modernization, software engineering, IT ops, and testing.
Breadth Across Verticals: Strong traction across BFSI, manufacturing, consumer goods, healthcare, professional services, and technology verticals.
High Client Expansion Rate: 92% of clients expand scope within ~12 months, ~64% designate HCLTech as preferred or exclusive partner.
Global Multi-Hub Execution Capability: Deep geographic coverage with Tier-2/3 scale-up plans (Ahmedabad, Coimbatore, Dehradun, GIFT City).
Robust Upskilling Ecosystem: HexaVarsity and Agentic AI Academy support continuous capability development and rapid skill modernization.
High Retention & Transition Stability: ~90%+ retention post-transition in BOT/BOOT engagements, with strong EVP and recruitment models.
