Services
Strategy & Business Design
Location & Regulatory Advisory
Infrastructure & Operational Setup
Talent & Organization Enablement
Scaling & Transformation
GCC-as-a-Service (Emerging)
Engagement Models
Strategic Advisory & Consulting
End-to-End Setup & Enablement
Transformation & Optimization
Carve-Out & Transition Support
GCC-as-a-Service (emerging bundled model)
Managed Services & Operational Governance
Capabilities
Functional Capability Development:
Finance and accounting transformation
HR and people operations
Procurement and supply chain
Technology & Digital Capabilities:
Generative AI and agentic AI integration
Advanced analytics, BI, data engineering
Cloud modernization and cybersecurity
Innovation & R&D:
AI/ML engineering hubs
Product innovation pods
Innovation & Tech Assets
Innovation Assets & Frameworks
PwC GCC Setup Playbook
Operating Model Framework (6-pillar maturity model)
Digital Maturity Assessment
AI Maturity Assessment & GenAI adoption toolkit
Business Impact Scoring framework
RPA and intelligent automation accelerators
Talent capability assessment tools
Governance and risk management templates
Delivery Strengths
End-to-end lifecycle capability, covering strategy, setup, scaling, and transformation across multiple functions.
High credibility through deep research, including PwC’s flagship “Catalysing Value Creation in Indian GCCs” study and regular industry benchmarking.
Sector-aligned delivery strength, particularly in BFSI, technology, pharma, and manufacturing.
Advanced digital and GenAI capability integration, enabling rapid modernization of new and existing GCCs.
Proven multi-function expansion, with 85–90% of clients moving from single-function to multi-functional hubs.
Strong governance and compliance advisory, supported by PwC’s tax, risk, and legal expertise.
Large, distributed talent base, with 10,000+ professionals in India supporting GCC transformation programs.