BT Group GCC in India

About BT Group's India GCC

BT Global Business Services (GBS) in India operates as a Global Capability Center (GCC), supporting various business functions for BT globally. It focuses on delivering cost-effective and efficient solutions by consolidating and standardizing processes across different business units. This GBS/GCC model helps BT achieve operational efficiency, enhanced service quality, and strategic alignment. Bengaluru: Global Development Centre (GDC) for software development and IT support. Gurugram: Global Operations Centre & Cyber SOC for shared services and cybersecurity. Pune: Regional Centre of Excellence for multilingual support and service inquiries.

Where BT Group operates in India

• Gurugram: all GCCs in Gurugram
• Bengaluru: all GCCs in Bangalore
• Pune: all GCCs in Pune

What the center does

• GBS/Shared Services

Industry: Telecommunications