ServiceNow GCC in India

About ServiceNow's India GCC

ServiceNow’s Global Capability Center in Hyderabad serves as a major hub for research and development, product innovation, and engineering operations. Established as the company’s first R&D center in Asia, the Hyderabad office focuses on advancing ServiceNow’s digital workflow solutions across areas such as AI, machine learning, IT service management, customer support, and enterprise automation. The center plays a pivotal role in developing core features of the Now Platform and contributes significantly to global product delivery and customer success. It also supports regional talent development and serves as a strategic anchor for ServiceNow’s growth in India and the broader Asia-Pacific region.

Where ServiceNow operates in India

• Hyderabad: all GCCs in Hyderabad

What the center does

• Digital Transformation/Technology Center

Industry: Software Development